Client Agreement
A Preview
01 Scope of Work
DELIVERABLES
Deliverables for this project will include:
BOUNDARIES
Contact within agreed upon times of day. This window includes the hours of 9am- 8pm EST. Emails, texts and other messages may not be responded to until the following business day.
Respectful interactions between both parties.
02 Timelines and Deadlines
Project Start Date:
Milestone Dates:
Final Delivery Deadline:
Travel
If either party is traveling during the work window, and this will effect work timelines or communication, this should be communicated clearly at least two weeks prior to the start of the travel, as well as
relaying the changes that may take place with communication, time zone changes, and delays
in work.
03 Payment Terms
Deposit
All projects begin with a 50% deposit of agreed upon cost. This will be paid before or on the day of the project start date.
Remainder
The remaining 50% will be due within 30 days of the project end date.
Payment Plans
If the fees are too expensive, pay over time methods are accepted with no fees. Payment plans can be set up between the client and myself prior to the start of the project. As long as all payment timelines are met, no fees will be encured.
Late Payment Fee
If either payment is delayed, a $250 fee will be charged every two weeks, and added to an invoice sent at the end of the month, every month, for as long as payment is delinquent.
Accepted Payment Methods
I accept check, cash, and Zelle.
04 Revision Policy
Revision Definition
A revision is any change requested by the client. Examples include changes to color, proportion, edits or tweaks to any design. Revision limitations are stated in the Scope of Work section. Exceeding these revisions will result in fees.
Revision Fees
If revisions are requested beyond the allotted amount, each revision, no matter the scale, will result is a fee of $250 added to the total cost of the project. These fees will be collected along with the remaining project dues at the completion of the project.
Revision Clarification
Before revision fees are instated, the client will be informed of the revisions and their associated costs. If the client wishes to proceed with the revisions they will be added as a separate line items in the invoice. Each revision will have its own section added to the final dues.
05 Usage Rights
Social Media Usage
I retain the right to use all designs for social media usage as well as web platforms for
promotional uses.
Raw File Ownership
I retain the rights to use and own all raw files associated with the design for social media usage as well as web platforms for promotional uses.
Alternative Design Ownership
I retain full rights to any and all alternative designs proposed, but not chosen by the client. Alternative designs not chosen by the client may not be used without my express written consent. I reserve the rights to these designs and their ability to be repurposed for any and all applications I see fit in the future.
Licensing Terms
Usage Timelines
I will refrain from using, publishing or promoting any and all designs asscociated with your design until the product or brand is public-facing.
Exceptions
If any exceptions are needed to be created for any of these usage rights, individual circumstances can be changed. This will be addressed in your project’s Scope of Work.
----06 Cancellation Policy
Cancellation of the project will not result in a refund. The first 50% deposit is non-refundable. The
remaining 50% will be prorated based on the percentage of the project timeline that has elapsed.
See WIP Compensation.
Work in progress (WIP) Compensation
Regarding the project timeline, the remaining 50% will be prorated based on the percentage of the
project timeline that has elapsed. For example, if the project is slated to be 3 months, and 1.5 months have passed before cancellation, half of the remaining 50%, or 25%, will be collected. All compensation will be due within thirty days of cancellation.
There are no cancellation fees besides the dues owed for the project.
Cancellation and Reinstatement
If you cancel the project and want to relaunch, the project pricing begins again with a 50% deposit up front and the remaining 50% due upon completion. The prorated terms from above apply to all projects.
Rescheduling Terms
If the project needs to be paused and rescheduled, client will owe dues as if the project is being
cancelled. The client will owe initial costs (50% deposit) and prorated costs (% of project timeline elapsed before cancellation). Rescheduling will be addressed case-by-case and will be handled uniquely for each client based on factors such as rescheduling timeline, designer availability, and other factors.
-----07 Sign and Date
DELIVERABLES
Deliverables for this project will include:
- Object
- Object
- Object
AGREED UPON
Client __________ Date __________
Me __________ Date __________